Booking automation for studios
One booking experience. Web or WhatsApp.
ReservationFlow gives pilates and yoga studios a polished web booking app and a native WhatsApp Flow — sharing the same calendars, credits and waitlists. Members pick whichever channel suits them; your team just sees bookings.
Everything members need, none of the friction.
On the web they sign in with email; on WhatsApp they tap a button. Same groups, instructors, time slots and waitlists in both places. No app to download.
Two channels, one experience
Members book on the web or inside WhatsApp — same calendars, same credits, same waitlists. Everything stays in sync.
Waitlists that work
Full classes get a waitlist. Cancellations promote the next person automatically — credits move with them.
Credit-backed bookings
Every booking spends a credit. Cancellations and waitlist promotions refund cleanly with idempotent rules — no double-charging.
Instructor scoping
Members can pick a favourite instructor or browse all teachers in a class type. Schedules stay accurate to your real timetable.
Drop-in to your CRM
Plugs into your existing booking calendars and contact records. We don't replace your studio software — we make it accessible everywhere.
Built for trust
Email-OTP sign-in on the web; encrypted WhatsApp Flows on chat. Audit log of every booking action. Your members' data stays under your control.
How it works
- Step 1
Connect your CRM
We integrate with your existing booking calendars, contact records and credit balances. Your data stays where it is.
- Step 2
Launch your channels
Members get a branded web booking page at your URL and a WhatsApp Flow on your business number. Both share the same source of truth.
- Step 3
Members book
Reformer or hot mat. Sarah or any instructor. December or February. One tap each, no logins. Cancellations and waitlists handled automatically.
Built around your members' privacy.
Web sessions are protected by signed JWT tokens after email-OTP sign-in. WhatsApp Flow traffic is end-to-end encrypted with rotating session keys. Booking and credit actions are auditable, idempotent, and tied to your CRM as the source of truth.
Run a studio? Let's talk.
ReservationFlow is rolled out studio-by-studio. Get in touch to see a demo with your own classes and members.
hello@prideofdesign.com